Personal identification information
Browsing the Site does not require any registration process, although some features require the provision of personal identification information. We may collect personal identification information from Users in a variety of ways,including, but not limited to, when Users visit our Site, place an order, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site-related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they navigate our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information related to site navigation.
The data collected in the context of User support, through any means that Origin Made makes available to Users including through this Site or other related social media sites are processed for the management of the required support, based on the legitimate interest of the Company, and could be kept for a maximum period of 3 years after the closure of the specific event, after which they will be deleted.
In connection with the use of the Site and based on a User’s consent, web-push notifications may be activated by which a User may receive information concerning the disclosure of products and services. These notifications may be deactivated through the browser or the notifications received.
While the Company will always safeguard the rights and freedoms of its Site Users, the Company may also process Users’ personal data for the following purposes:
(i) fraud prevention and detection;
ii) network and information security;
iii) development and maintenance of the Site;
iv) provision of technical assistance.
How we use collected information
The Company may collect and use Users’ information for the following purposes:
To improve customer service
Information you provide helps us respond to customer service needs more efficiently.
To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside third parties except to the extent necessary to provide the service.
To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share Users’ information with these third parties for those limited purposes provided that User have given us their permission.
Suspension or Interruption of Access
The Company reserves the right to interrupt or suspend access to the Site, for the period it considers necessary, for any technical, administrative, force majeure or other reasons. Notwithstanding the above, the Company cannot be held responsible for any suspension or interruption of access that may occur due to reasons beyond its control or mere negligence.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and our Terms and Conditions. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Rua do Almada 586/588, 4050-034 Porto, Portugal